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An older lady getting home care from her daughter

The CQC fundamental standards highlight the need to support people to express their views and be actively involved in making decisions about their care, treatment and support. Organisations need to show that staff routinely involve people who use their services, in planning and making decisions about their care and treatment. The era of health professionals deciding care and goals is over. Technology can support residents, clients, staff and managers alike, achieve these aims if the right type of technology / software is used.

Staff are responsible for ensuring a person’s clinical, medical and care needs, preferences and lifestyle choices are professionally assessed, and that a care plan is created that describes all these. If the resident is to be involved as possible in the process, technology needs to enable them to contribute to these assessments and plans. Does your technology support a resident’s contribution to care planning?

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Colin Stevenson of Notable Change, on reducing staff turnover in the care industry

Colin Stevenson, the founder of Notable Change International recruitment and consultancy services, discusses the need for selecting the right candidate through an effective screening process to make the much-needed changes in the care industry…

Currently the care industry as a whole has an extremely high turnover of staff, especially true for the businesses employing care workers.

The usual recruitment process at the moment is: advertise for the role, sift through CVs, carry out credentials and qualifications checks or a reference check, interview, possibly offer a second interview, then a job offer.