Encore Care Homes team

Five team members from Great Oaks care home in Bournemouth, have completed the ‘Be an Effective Leader’ programme. Great Oaks is managed by Encore Care Homes, which invests significantly in the personal development of its staff and presents them with regular training opportunities throughout the year. The ‘Be an Effective Leader’ programme was launched to provide staff with the skills and tools required to manage a team successfully.

The ‘Be an Effective Leader’ course is carried out over a six-month period and consists of five one-day workshops and five half-day workshops. These workshops cover a range of topics including managing teams through communication, time management and how to resolve under performance. In-between training, each team member is asked to demonstrate what they have learnt so far in the daily working environment.