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Care Home Celebrates Outstanding Report From CQC

Staff at a Plymouth residential care home are celebrating after the service was given the Care Quality Commission’s highest rating following a recent inspection. After its previous CQC inspection in January 2016, Restormel House was given an overall rating of good. But following its latest inspection, in September this year, it has been upgraded to outstanding.

Carla Dearing, who has been manager of the service for four-and-a-halfyears, said: “I’m so pleased that the hard work, commitment and passion demonstrated by the staff here has been rewarded with the CQC’s highest rating.

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Hillgreen Care Limited fined £300,000 - for not monitoring ‘sexual predator'

A care home provider has been fined £300,000 for allowing a man in its care with a history of sexual assaults the freedom to prey on vulnerable people.
The Care Quality Commission brought the case against Hillgreen Care Limited for not providing the constant, one-to-one supervision required for the man, who was described in court as XX. 
CQC prosecuted Hillgreen Care Limited for failing in its duty to protect people in its care, exposing them to the risk of sexual abuse. District Judge Susan Williams also awarded CQC £141,000 in costs. The judge ruled that residents at the care home must not be identified.

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Gary becomes a Telephone Friend for those feeling lonely 

A care provider based in the Ribble Valley has been in touch with his first The Silver Line ‘telephone friend’, after volunteering with the helpline in a bid to help combat loneliness. 

Gary Derbyshire, partner at Promedica24, wanted to do more for The Silver Line after it was chosen as the live in care provider’s charity of the year.

The Silver Line provides information, friendship and advice to people aged 55 and over, open 24 hours a day, every day of the year. 

Gary, after completing his The Silver Line training and becoming a Telephone Friend, has recently made his first phone calls and said it is “one of the very best things” he has ever done. 

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Woman zipping across the Tyne for charity and residents

DAREDEVIL care home staff flew across the Tyne on a zipwire to raise funds for residents and charity.

Over £1,000 was raised by staff from The Oaks Care Home, in Blyth, Northumberland, after they launched themselves off the Tyne Bridge.

The home’s carers and support staff jumped from the bridge’s balustrades before zipping across the river on a cold autumn day.

The team included care assistants Samantha Porter and Linda Palmer, senior carer Sarah Geggie, care assistant Jessica Maxwell, maintenance man Chris Sogorski, senior carer Paige Gallagher, activities coordinator Natalie Brimelow, and care assistant Sarah Ferrow.

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Chocolate Treats Given To Care Staff

Care sector staff who told Investors in People inspectors how much they ‘love coming to work’ have even more reason to be happy after being rewarded by their employers – with chocolate!

Comments from staff were instrumental in the Regard Group, the UK’s third largest private care provider in its sector, retaining the coveted Investors in People Gold status.

Staff across the whole organisation were randomly selected for interview by the inspector and encouraged to be open and frank about their views on how they felt Regard meets the Investors in People standard.

Less than half of organisations nationwide succeed in retaining the Gold status when they are reassessed.

To celebrate, everyone who works for Regard received a golden envelope with ‘Gold’ chocolates.

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Staff dressed up for elf day

ELVES were running around a Tyneside care home spreading Christmas cheer and raising funds for the fight against dementia. Willowdene Care Home, in Hebburn, near Newcastle, took part in The Alzheimer’s Society’s annual Elf Day.

Staff and residents’ family members all dressed as Santa’s helpers for the day.

The residents enjoyed watching Elf, among other Christmas movies, singing carols, playing a Name The Elf game and tucking into a selection of cakes.

Lynda Jones, daughter of resident Joan Welsh, baked pumpkin cake and iced lime cake for the occasion.

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Huddersfield Giants teens entertaining care home residents

BINGO brought teenagers and elderly care home residents together in Huddersfield. National Citizenship Service (NCS) students from the Huddersfield Giants Community Trust have been paying regular visits to Aden Court Care Home.

The 15-to-17-year-olds organised a bingo night with nibbles and drinks, as well as a games afternoon, quiz and arts and crafts sessions.

Pairing up with the home’s residents, the students helped create gift tags and decorations for Christmas.

Resident Jean Heapworth teamed up with volunteer Cameron Parks. She said: “No matter how old you get or how long your husband has been gone you always miss male conversation. Cameron has made my day.”

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Exemplar Health Care residents Christmas cards

As the countdown to Christmas begins, care home provider Exemplar Health Care have revealed how they are working to make this Christmas special for their residents.

Providing care for adults with complex needs, Exemplar homes and services are tailored to the needs of the individuals in their care. With the aim to make every day better, it’s no surprise that there is a great deal of activity and enthusiasm about the Christmas season.

Supporting independence is at the core of care plans and this year Exemplar have worked with their Service User Council to develop a Christmas card competition. Residents across the care homes have been involved in designing cards to be sold from their home with regional winners announced.

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Abbotswood Court Staff At Their Coffee Morning

Abbotswood Court, a luxury care home in Romsey, Hampshire, hosted a carers’ coffee morning on November 29, to mark Carers Rights Day 2018 (November 30), with expert speakers.

Some 20 carers attended a special information event organised by Abbotswood Court care home in Romsey, marking Carers Rights Day 2018.

The coffee morning, which was open to carers from the Abbotswood Court family and the wider community, saw staff at the home and expert speakers, from Hampshire County Council, The Princess Royal Trust for Carers and Unity Volunteering, sharing information and tips to help carers understand their rights and how to access the vital support they are entitled to.

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Bluebird care at Charity inaugural ball

Local provider of at home and live in care, Bluebird Care, were headline sponsored of a charity’s ball, where all proceeds go to fighting chest, heart and stroke conditions.

Chest Heart & Stroke Scotland (CHSS) put on a night to remember at their first ever St Andrew’s Ball at The Hub set on the historic Royal Mile.

In true Scottish fashion guests were piped in to celebrate a night of fine-dining, ceilidh dancing and supporting the charity’s vital work of helping people in Scotland rebuild their lives after diagnosis of a chest or heart condition or a stroke.

 

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Father Christmas with his elf

FATHER Christmas made an appearance at a Chester-le-Street care home’s festive fayre – helping to raise over £1,000 for residents.

The event at Pelton Grange Care Home, on Front Street, attracted dozens of visitors, including family and friends of residents and staff.

Santa’s grotto, jewellery and bric-a-brac stalls, homemade Christmas cards, cakes and hotdogs all helped raise £1,016.

The money will be added to the residents’ fund, which helps pay for events, activities and outings throughout the year.

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 Mobile Care Monitoring

According to an article published in The Guardian on 25th November 2018, more than 1,000 care home patients have died suffering from malnutrition, dehydration or bedsores. https://www.theguardian.com/society/2018/nov/25/care-home-patients-england-wales-malnutrition-dehydration-bedsores

These figures are from the Office for National Statistics (ONS) which completed an analysis of death certificates at the newspaper’s request. The ONS acknowledged that ‘it is possible that poor care may have been a factor in some of the deaths’. 

To many, this report is not a surprise. Person Centred Software, the developer of Mobile Care Monitoring, an intelligent mobile solution for evidencing care interactions, electronic care planning and reporting, is already working with UCL (University College London) to conduct a study into the impact of good care on life expectancy. 

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Raizer care home patient in wheelchair

The ExtraCare Charitable Trust has recently invested in some Raizer emergency lifting chairs to help residents get back on their feet across 21 retirement villages.

The charity hopes that this will help reduce the number of ambulance call-outs its staff have to make for people who have fallen and cannot get back up. Falls are one of the costliest problems facing the healthcare sector, and it is estimated that falls cost the NHS about £2.3 billion annually.

Supplied by Yorkshire Care Equipment, the Raizer is assembled around a fallen person by a single operator. You can then begin lifting the person back to a seated or standing position at the touch of a button, allowing you to keep eye contact and maintain conversation with the person and make sure they are okay.

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First brain injury clinic

Care provider RCH was celebrating this month as it officially opened its first acquired brain injury centre in Bedfordshire.

Manton Heights ABI Unit, situated off Manton Lane in Bedford, will join the group’s ten older persons’ care homes and a supported living service in the east and south east of the country. 

The brand-new, state-of-the-art centre was officially declared ‘open’ by the RCH Care team and invited guests on Friday, 23 November 2018 and will provide life-changing support to people who have acquired or traumatic brain injuries – often the result of a range of illnesses or incidents such as a stroke or car accident. 

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Encore Care Homes team

Five team members from Great Oaks care home in Bournemouth, have completed the ‘Be an Effective Leader’ programme. Great Oaks is managed by Encore Care Homes, which invests significantly in the personal development of its staff and presents them with regular training opportunities throughout the year. The ‘Be an Effective Leader’ programme was launched to provide staff with the skills and tools required to manage a team successfully.

The ‘Be an Effective Leader’ course is carried out over a six-month period and consists of five one-day workshops and five half-day workshops. These workshops cover a range of topics including managing teams through communication, time management and how to resolve under performance. In-between training, each team member is asked to demonstrate what they have learnt so far in the daily working environment.

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