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Two Greater Manchester Care Homes Celebrating ‘Good’ CQC reports
Manorhey in Urmston and Allingham House in Timperley were both inspected in May, with the reports published in recent weeks.
They were found to be good across all five inspection areas, with inspectors concluding both homes were safe, effective, car
ing, responsive, and well-led.
The report for Manorhey, a purpose-built home that offers residential, nursing, and dementia care, highlighted ‘significant improvements’ to the overall ‘lived experience’ for people living with dementia.
It added: ‘The positive energy and enthusiasm of staff clearly had an equally positive effect on people in their care. Staff were caring and sought to ensure people were treated in a dignified and respectful way.’
It also found that the manager Ursa Virag ‘led by example, creating and embedding a new culture and ethos, with clear direction and support provided to staff.’ Which, aided by recent changes in personnel meant ‘the right staff, with the right attitude, were in the right place, doing the right job, at the right time.’
Ursa Virag, Care Home Manager at Manorhey said:
“I am so proud of the fantastic team here who work with total commitment, energy, and enthusiasm and put their hearts into the care they provide. To see that highlighted so positively in this CQC report is a wonderful feeling for us all, and a well-deserved result.
“We will certainly not be resting on our laurels – we want to continue to find ways to improve, to bring forward new ideas, and do all we can to provide those living with us here with the best possible experience, and the best possible care – that is what motivates everything we do.”
Equally positive was the inspection report for Allingham House, a purpose-built home offering residential, nursing, and dementia care as well as short breaks.
Inspectors found a full staff team who ‘knew people well’ and praised the ‘very high standards of cleanliness and hygiene’. They saw those living at the home ‘received support that gave them maximum choice and control of their lives’ and a service which ‘promoted high quality, person-centred care.’
The report also noted the ‘positive feedback’ of those living at Allingham House and their families, who ‘spoke highly of the staff describing them as dedicated, caring and attentive.’
Manager at Allingham House James Bradford said:
“Allingham House is a fantastic home, and we have an amazing team, who all fully deserve the overall Good rating for their continued dedication and commitment to all the residents.
“It is very important to keep striving for ever-greater outcomes for the people we care for. We have plenty of ideas and ways we can enhance the home even further and the care we provide to make Allingham House the best in Greater Manchester – and beyond!”
Maria Mallaband Regional Director of Northwest England and NI, Robert Blackburn said;
“The teams at these homes have worked tirelessly to transform care delivery and enhance the lives of those who live there, ensuring they are at the heart of everything and have their voices heard.
“At Manorhey, Ursa leads by example, guiding and working with staff to ensure changes are implemented and followed through to improve the lives and experience of those living there.
“And at Allingham House the team, many of whom had been employed at the home during the previous CQC inspection, have worked to improve not only their own performances, skills, and knowledge but have guided each other to lead the changes so those living there are supported to live happy and full lives.
“Doing whatever it takes to provide the best compassionate care for those living in our homes is central to the Maria Mallaband ethos, so we are very proud of these teams – and they should be proud of themselves.”
To find out more about the Maria Mallaband Care Group visit: https://www.mmcg